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- Introduction
1.1. Purpose and scope
1.2. Acceptance of Terms
1.3. Communicating with you
1.4. Need Help? - How Do I Get Started?
2.1. Eligibility
2.2. Identify Verification Procedures
2.3. Authorised Persons
2.4. Limits on Account provision - Our Products And Services And What You Need To Know
3.1. Important Information
3.2. The Algbra E-Money Account And Card
What is the Algbra Account?
What Is E-Money?
Issuance and Redemption of e-Money
Account Use
Payment Cards
Third-Party Access
Debit Transactions Authorisations
Transaction Execution Times
Transaction History and Statements
Incorrect, Unauthorised or Disputed Transactions
Card and Account Usage Restrictions
Cancelling or Suspending Transactions
Account Limits
Payment Services Interruptions
No Interest
Applicability of FSCS Protection
No Overdraft Facility
Negative Balance
Return of funds held in the Account
3.3. Confirmation of Payee
What is Confirmation of Payee (CoP)
In Scope Payment Methods
How does it work
Rules of Use
3.4. Cubes (when available for your Account)
What are Cubes
Applicable Terms
Recovering Negative Balances on your Account
3.5. Carbon Offsetting (when available for your Account)
What is Carbon offsetting
How can you offset Carbon
Other important matters to note
3.6. Cashback (when available for your Account)
Customer Terms and Conditions
What is Cashback
How is Cashback be applied
Offer Terms and Conditions apply
Breaching Cashback Terms
Income Tax Reporting - Fees and Charges
4.1. Administration Fee
4.2. Collection of fees - Your responsibilities
5.1. Keeping up to date with and understanding these Terms
5.2. Your liabilities relating to the normal use of your Account
5.3. Your liability related to unauthorised or fraudulent Transactions
5.4. Keeping your Account and Registered Details up to date
5.5. Keeping your Account and Card safe and secure
5.6. Telling us when something has gone wrong
5.7. Co-operation
5.8. Your Instructions to us
5.9. Licence of use
5.10. Confidentiality
5.11. Other Liabilities
5.12. Compliance with Applicable Law
5.13. Tax Obligations - Keeping your money safe
6.1. FSCS does not apply
6.2. Our obligation
6.3. How Safeguarding Works
6.4. How Safeguarding and FSCS coverage differ
6.5. Other measures to keep your money safe - Data Protection and Privacy
7.1. Privacy Policy
7.2. Personal Data
7.3. Data Retention
7.4. Changes to your Registered Details
7.5. Suspension of your Account
7.6. Using third-party services to access your Account - Complaints and Dispute Resolution
8.1. If you are not happy
8.2. Our Complaints Handling Procedure
8.3. If you are still not happy - Our Liability and Limitations
9.1. Our liability
9.2. Limitations to our Liability
9.3. Loss of Profit or Business
9.4. Death or Personal Injury
9.5. Warranties implied by laws and statutes
9.6. Maximum liability - Changes to these Terms
10.1. Reasons for making changes
10.2. Giving Notice
10.3. Your rights and obligations regarding Terms Changes - Suspending or Closing your Account
11.1. Closing your Account on your instruction
11.2. Suspending or Termination of your Account by Us
11.3. Effect of ending this Agreement / Closing your Account - Governing Law
12.1. Exclusive Jurisdiction of the Courts
12.2. Scottish Residents
12.3. Northern Ireland Residents
Appendix 1 – Glossary of Terms
1. Introduction
1.1 Purpose and scope
Entire Agreement These Terms and conditions (the “Terms”) form part of the agreement between Algbra FS UK Limited (“Algbra”) and you, and cover your use of the Algbra App, your Account or any other Services (see section 3 for further details of Services we may provide) provided through the App to you, irrespective of whether these are provided by us or by a Third-Party Service Provider appointed by us.
The Company Algbra is a private limited company registered in England and Wales with company registration number 12629086 with registered address at 22 Upper Brook Street, London, England, W1K 7PZ.
Trading Name Algbra is a trading name of Algbra FS UK Limited.
Regulatory Status Algbra is authorised and regulated by the Financial Conduct Authority (FCA) under the Electronic Money Regulations 2011 with FCA firm registration number 952360.
Related Terms and Policies These Terms should be read in conjunction with our Privacy Policy and any other terms and conditions and privacy policies that you may have to accept or which may be presented to you when using the Algbra App or any of the Services available through it (see section 3 for further details of Services we may provide) (which, together, form the entire agreement between you and us).
Access to Services The main way we provide our Services is through the App, however we may also provide any or all of the Services to you in other ways, including (but not limited to) the Website, other apps and APIs (e.g., through API Partners). These Terms apply whenever and however you access any of our Services. This means they apply to all the ways you can access a particular Service, even if we refer to the Service being accessed through the App or another specific means in these Terms.
Large Corporations If you are a Large Corporation (i.e., a Business that is not a consumer, micro-enterprise or a charity within the meaning of the PSR), certain aspects of Applicable Law may be disapplied, and therefore certain provisions in these Terms will apply differently to you. This includes the following:
- You will not be eligible under section 3.2 – APP Fraud in the event of an APP Scam.
- You may not be eligible to complain to the Financial Ombudsman Service. Please refer to the FOS website here for details on who can make a complaint to the Financial Ombudsman Service.
- The provisions of Part 6 of PSR or regulations 66(1), 67(3), 67(4), 74(1), 75, 77, 79, 80, 83, 86(2A)-(2D), 91, 92, 94 and 94A of the PSR will not apply to these Terms.
- Per section 3.2 – Incorrect, Unauthorised or Disputed Transactions – Unauthorised Transactions, the time period for notifying us of any unauthorised Transaction or incorrectly executed Transaction and/or refund is 60 days of the alleged error, rather than the 13 months under regulation 76 of the PSR.
- The rights listed under section 3.2 – Incorrect, Unauthorised or Disputed Transactions – Direct Debit Dispute Claims – Other Errors also will not apply to you.
- Per section 10.2, we will give you at least 30 days’ notice before any change to these Terms will come into effect, not 2 calendar months.
- Per section 11.2, the minimum notice period for us terminating this Agreement shall be thirty 30 days, not 2 months.
Interpretation Across these Terms,
- “we”, “our” and “us” refers to Algbra,
- “you” and “your” refers to the Business who is the user of any part of the Algbra App, the Website, any of our Services or our Third-Party Service Provider’s services made available through the App.
- “Party” and “Parties” refers to either both you and us, or to either of us as defined by the context within which the term is used – unless otherwise stated.
- The definition of any capitalised words in these Terms are included in our Glossary Of Terms, included in Appendix 1. The definitions included in Appendix 1 shall apply both to the singular and plural use.
1.2. Acceptance of Terms
Acceptance By downloading, registering for and continuing to use our products and Services, you agree to these Terms and our Privacy Policy.
Jurisdictional Responsibility By agreeing to these Terms, you warrant, confirm and
acknowledge that:
- you are permitted to open and use the App and any of Algbra’s Services under Applicable Law in your country of incorporation and country of tax residence (unless both your country of incorporation and country of tax residence is the United Kingdom), and
- we have not marketed, induced or solicited you to open an Account in any jurisdiction other than the United Kingdom. The availability of the App, the Account and/or any of our other Services shall not be construed as an offer or solicitation to use the App, the Account and/or any of our other Services.
You shall immediately inform us if Applicable Law changes, or if you reasonably believe that Applicable Law shall change, such that under Applicable Law in your country of incorporation or tax residence (unless both your country of incorporation and country of tax residence is the United Kingdom):
- you are no longer permitted, or shall no longer be permitted, to use or be provided with any of the Services; or